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SMALL CLAIMS TRIBUNAL
CASES:
CASE 1:
REPORT AS PUBLISHED IN THE
LATEST EDITION OF THE NATIONAL DRYCLEANER.
Click here for the file as a .pdf.
Click the image below to read each page.
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CASE 2:
NEW SOUTH WALES SMALL CLAIMS TRIBUNAL CASE OF A WHITE SILK WEDDING DRESS, WITHOUT FIBRE CONTENT OR CARE
LABELING ATTACHED TO IT, RECEIVING A DRY CLEANING TREATMENT THAT RESULTED IN A LOSS OF WHITENESS AND OTHER PROBLEMS.
Click here
for the file as a .pdf.
LETTER FROM CUSTOMER:
Hi Steve,
I am just writing to inform you that I have recently had the
tribunal hearing regarding the wedding dress that was
mishandled by the dry cleaner.
The dry cleaner failed to show to the hearing and it was
heard in his absence, possibly to my advantage.
The dry cleaner was found to have mishandled the dress and
has been ordered to pay compensation for the dress less
depreciation, all dry cleaning expenses as well as your
report fee. I think I got very lucky on the day.
He has failed to make payment thus far and it is now in the
hands of the local court sheriff.
Although the compensation will never replace the sentimental
value of my dress, it does hold the dry cleaner accountable
and hopefully it won't happen to anyone else.
Just wanted to thank you again for your thorough report. It
was the crucial piece of information needed for me to win
this case and I am grateful I found your services.
Best wishes
The Customer
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