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Web pages - GBK Graphics

• Irregular light streaking down both sides of both legs in a pair of lady’s fuchsia pink silk trousers, labelled Tengdahl, and care labelled effectively Dry Clean Only (P), but with an incorrect Do Not Tumble Dry instruction, following a recommended first dry cleaning  [More]

• Enhanced whiteness in a lady’s metal-buttoned white cotton corduroy jacket, labelled Harry Who, care labelled both Cold Machine Washable and Dry Cleanable (P), following a wet cleaning treatment, so that it no longer matches the skirt after the customer also submitted the unwashed matching skirt for comparison – however, the jacket was care labelled both washable and dry cleanable, whereas the skirt was labelled dry clean only and the skirt cannot be washed to be made to match, nor does the customer want this  [More]

• Apparent very small black marks in various parts of a white silk wedding dress, labelled Brides by Mancini, and care labelled Professionally Dry Clean Only (P), following a recommended dry cleaning treatment and unsuccessful stain removal procedures  [More]

• Blue discolouration under the arms and low down on both the front and rear of the skirt of a lady’s turquoise silk dress labelled pingpong and care labelled Dry Clean Only, following recommended dry cleaning  [More]

• Extensive loss of gold glitter from a lady’s chocolate brown silk camisole and jacket (Prism Set), labelled Liz Davenport, and effectively care labelled Dry Clean Only (P), but including an illegal Do Not Tumble Dry instruction, following recommended dry cleaning – the customer brought in the matching uncleaned skirt to show the degree of loss of gold glitter – the whole ensemble was then sent to Liz Davenport in WA where the skirt was ‘test’ dry cleaned by Liz Davenport’s dry cleaner, which was claimed by the WA dry cleaner not to have caused any loss of gold glitter but which the customer disputes and has not accepted and considers that there has been significant loss of glitter in the skirt  [More]

• Pink discolouration in both underarms and running down the length of the back of a lady’s grey cotton/spandex dress, labelled Farage, and care labelled Cold Hand Wash and Drycleanable (P), following dry cleaning which had been carried out previously without any damage  [More]

• Failure of the acrylic backing on an unlabelled cream curtain following dry cleaning – the curtains were care labelled Dry Clean Only but had very stringent requirements specified on a standard, detailed S.F.A.A. care label (shown in full in a previous edition of these reports), including a solvent temperature of 18-20⁰C and drying at 55⁰C followed by drying at 35 ⁰C  [More]

• Various press marks clearly caused by their appearance to the incorrect use of an electric hand iron, set too hot and without a press cloth, throughout a Da Vinci UOMO suit jacket but particularly noticeable on the left pocket flap and other areas  [More]

• Various sized holes on the lower front centre of a lady’s black viscose rayon dress, labelled BCBGMAXAZRIA, and care labelled Dry Clean (sic), following dry cleaning using the Green Earth process  [More]

• Large blotchy areas of lighter, almost yellowish, discolouration running down the front of a lady’s blue silk dress, labelled Satch, and care labelled Dry Clean Only (P), following an illegal (P) dry cleaning treatment - but using a net bag – the dry cleaner also attempted to remove the discolouration by an illegal and unsuccessful washing treatment  [More]

• Areas of severe colour loss on the bottom of the left leg near the hem of a pair of men’s brown cotton/elastane trousers, labelled Rodd & Gunn, and care labelled both machine washable and dry cleanable (P), but with a recommendation that dry cleaning be used, following recommended dry cleaning  [More]

• Black dye run from the black areas into the white areas in a lady’s black and white silk skirt, labelled Manningcartell, and care labelled Dry Clean Only (P), following an illegal (P) dry cleaning treatment  [More]

• A rectangular-shaped hole surrounded by yellow staining in the middle of the right leg in a pair of men’s light green woollen suit trousers, labelled Helios Homme, and care labelled Dry Clean Only (P), following recommended dry cleaning– the jacket had not been submitted for cleaning but when examined, it also had similar yellow marks  [More]

• Areas of dark discolouration in the white panels at the top of a lady’s black and white viscose/nylon/spandex/polyester ‘bubble’ dress, labelled S & B – Sass & Bide, care labelled Dry Clean Only (P), following recommended dry cleaning  [More]

• Shrinkage in a lady’s knitted black rayon/spandex, labelled ella moss, and care labelled Dry Clean Only, following its third dry cleaning treatment, which has been successfully eased out by the dry cleaner to the customer’s satisfaction, but which the customer now considers may recur with future dry cleaning treatments  [More]

• Areas of discolouration on the rear centre of the lining of a man’s grey cotton/silk jacket, labelled Boss/Hugo Boss, care labelled Dry Clean Only (P) following recommended dry cleaning  [More]

• Shrinkage due to metallic yarn distortion in a lady’s cotton/INOX/silk top and skirt, labelled Lisa Law, care labelled both Hand Washable and Dry Clean Only (P), following a dry cleaning treatment in hydrocarbon  [More]

• Glue staining damage to the fabric covering the metal buttons, forming part of the neckline trim, as well as to several other parts of a lady’s red cotton/nylon top, labelled Gitane, and care labelled Professionally Dry Clean Only (P), following two recommended dry cleaning treatments  [More]

• Loss of metallic coating in a lady’s oatmeal-coloured cotton/linen suit, labelled Tuzzi, and care labelled Washable at 30⁰C/Do Not Dry Clean, following a recommended wet care treatment  [More]

• Severe change of colour from bright white to cream/off-white in the silk bodice of a wedding dress, labelled Pallas, and care labelled Dry Clean Only (P) (30), following unspecified treatment(s) by the dry cleaner – there was also a dark mark on the front of the dress and the crystal trim had been damaged/removed  [More]

• Small hole centre upper front bust area, various surface damage/marks in the satin/sateen type weave, and an overall loss of colour in a lady’s pink acetate/cotton dress, labelled Covers, care labelled Dry Clean Only (P) (30), following the dry cleaning treatment  [More]  

• Development of fine surface pilling throughout outer shell fabric and residual yellow-brown staining around hem in a white silk wedding dress, labelled Toscano, care labelled Dry Clean Only (P), Do Not Wash, Cool Iron, following a the recommended dry cleaning treatment  [More]  

• Severe failure of the acrylic coating on five year old unlabelled beige curtains after applying the very restrictive dry cleaning process conditions specified on the attached care labelling, including using a temperature of 12⁰C to comply with a very low solvent temperature requirement of 18-20⁰C  [More]

• Severe shrinkage in various sized cushion covers labelled Steinhoff Australia such that they would no longer fit their inserts, care labelled Professional Dry Cleaning Recommended, following dry cleaning - customer requested that they be tested to determine if they had been incorrectly wet cleaned to cause such shrinkage as a previous dry cleaning had not caused such severe shrinkage in order to assist resolving a current small claims tribunal hearing  [More]

• Severe fading in an unlabelled floral printed bedspread, labelled Do Not Dry Clean, using an uncleaned cushion cover for visual comparison – the request from the dry cleaner was to determine whether the bedspread had been laundered, or dry cleaned illegally, while in their care to explain the severe colour loss – cushion covers regularly washed at home by customer without any loss of colour  [More]

• Two vertical splits in the jacket part of a lady’s dusty pink silk Anthea Crawford suit, labelled Dry Clean Only (P), following a dry cleaning treatment that was much more cautious than the unrestricted dry cleaning process specified  [More]

• Colour loss/fading on the collar and shoulder regions in a man’s dark grey cotton jacket, labelled Country Road/CR Clothing Australia, and care labelled Professional Dry Clean Only (P) (40⁰C/105⁰F), following dry cleaning  [More]

• Extensive break out of the elastane component in a lady’s black viscose/elastane Scanlan and Theodore jacket, care labelled Dry Clean Only (P), following correct dry cleaning  [More]

• Surface melting damage on the right hand side shoulder of a lady’s black cotton/nylon zippered jacket, labelled Veronika Maine and care labelled Dry Cleanable (P), following a short cycle dry cleaning process  [More]

• Loss of colour/texture in various garment panels and the development of surface ‘pin holes’ under the back collar in a man’s brown leather jacket, labelled Rogues For Men/The Leather Workshop Australia Pty Ltd, and care labelled Dry Clean Only by a Specialist Suede and Leather Cleaner, following recommended leather cleaning
  [More]

• Surface damage in the form of surface trails on the top of the left shoulder in a man’s grey woollen suit jacket, labelled Nino Cerruti, and care labelled Dry Clean Only (A) following recommended dry cleaning  [More]

• An extensive green mark in the upper part of one of the pleats in a Jack the Ripper table skirt following recommended laundering  [More]

• Severe failure of the acrylic coating on two year old unlabelled curtain linings following laundering according to the professional wet cleaning requirements specified on the attached care labelling  [More]

• Fading of a floral printed cotton bedspread, labelled Linens’n’Things, care labelled Hand Wash in Cold Water (but not dry cleanable), following dry cleaning treatment, after verbal confirmation received from the retailer/manufacturer via the customer that dry cleaning could be used [More]

• Loss of gold print from a lady’s gold printed black ramie jacket, labelled Harry Who, care labelled Dry Clean Only (P), following a correct dry cleaning treatment [More]

• Severe discolouration in the grey edging in the form of a strong red tinge in an unlabelled yellow floral printed grey cotton bathrobe, following commercial laundering at 70⁰C [More]

• Degradation of the colour and texture due to the development of a white lint-like effect in a man’s black ‘100% silk’ Armani Collezione shirt, labelled Dry Clean Only (P), following correct dry cleaning – the ‘fuzzy spandex’ effect [More]

• Development of stiffening and brittleness in a lady’s stone coloured PVC/polyurethane coat, labelled Sandra Steiner and care labelled Dry Cleanable (P), following correct dry cleaning [More]

• Severe disruption of the yarns in the form of yarn slippage at the waist of the skirt part of a diamante and lace trimmed metallic/silk skirted Zanzis wedding dress, labelled Dry Clean Only (P), following cleaning in the Green Earth dry cleaning solvent on the gentle cycle [More]

• Colour run from the black printed areas into white areas and areas of brown staining which have occurred in a lady’s black trimmed and printed white viscose/cotton dress, labelled Bracewell, and care labelled Dry Cleanable (P), following dry cleaning [More]

• Colour run from the black printed areas into the white areas in a lady’s white-trimmed black silk Diane von Furstenberg dress, care labelled Dry Clean Only (P), following correct dry cleaning [More]

• Interface separation on the front of a lady’s black acetate/polyester jacket, labelled Luxe By Brown Sugar, and care labelled Dry Clean Only (P), following correct dry cleaning [More]

• General stretching and distortion and the development of small holes within its knitted structure in a lady’s red and green printed knitted viscose rayon dress outer shell, labelled Max & Co tricot, and effectively care labelled Dry Clean Only (P), following correct dry cleaning [More]

• Development of yellow/light brown marks along the hem area of the bottom of the white train of a white wedding dress, labelled Pallas, with no fibre content or care labelling attached, during eighteen months’ storage, following dry cleaning according to the requirements of Dry Cleanable (P) – the dry cleaner has since attempted to use some conservative methods to remove this staining but they have not succeeded [More]